Frequently Asked Questions
Here is a summary of our frequently asked questions for a yacht rental in Tulum, Mexico
What is the rental process?
The rental process starts with inquiring about availability and then making a reservation. Once the reservation is confirmed, a deposit is required to secure the booking. The remaining balance can be paid on the day of the rental.
Where is the dock located?
The dock is located in Puerto Aventuras, which is 30-45 minutes away from Tulum or 20-25 minutes from Playa del Carmen. There are no yacht docks or marinas in Tulum.
How many people can fit on the yacht?
The number of people that can fit on the yacht depends on the specific yacht being rented. The company can provide information on the maximum number of people allowed on each yacht.
Is a security deposit required?
Yes, a security deposit is required to cover any damages that may occur during the rental. The amount of the security deposit will depend on the specific yacht being rented.
What is the cancellation policy?
The cancellation policy may vary, so it is best to check with the company for the specific terms and conditions of your reservation.
What is included in the rental price?
The rental price includes the yacht, fuel, crew, snorkeling gear, and beverages. Some yachts may offer additional amenities such as a water slide or inflatable toys at an extra cost.
Can I bring my own food and drinks on board?
Yes, you are welcome to bring your own food and drinks. Some yachts may have a limit on the amount of outside food and drinks allowed on board, so it is best to check with the company in advance.
What is the minimum age requirement to rent a yacht?
The minimum age requirement to rent a yacht is typically 21 years old. The company may require a higher minimum age for certain yachts.
Are life jackets provided?
Yes, life jackets are provided on board. The company will have a variety of sizes to accommodate all passengers.